Business process outsourcing is all about outsourcing the business processes/functions to a third party that is a BPO firm so that the in-house agents are free to take care of the primary responsibilities.
KPO is the extended version of BPO. The process caters to transferring knowledge and information related to the business to a third party so that the processes are handled well.
Read More : https://go4customer.com/blog/bpo/confused-amid-bpo-and-kpo-understand-the-difference-with-us
KPO is the extended version of BPO. The process caters to transferring knowledge and information related to the business to a third party so that the processes are handled well.
Read More : https://go4customer.com/blog/bpo/confused-amid-bpo-and-kpo-understand-the-difference-with-us
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