Bots are not human agents so they cannot resolve a technical glitch where human agents’ intervention is necessary. However, bots can easily handle monotonous answering responsibilities where a similar query arises repeatedly. At such times, bots can free human agents, which saves time and productivity!
Read More : http://www.zordis.com/chatbot-service-the-perquisites-for-your-business/
No comments:
Post a Comment